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Refund & Returns Policy

Effective Date: 01/02/2026

At Stallionzclothing, we take pride in the quality of our products. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

1. Returns Eligibility

We accept returns under the following conditions:

  • Items must be returned within 14 days of delivery

  • Items must be unused, unworn, unwashed, and in original condition

  • All original tags, labels, and packaging must be intact

  • Proof of purchase (order confirmation or receipt) is required

Any items returned that do not meet these conditions may be refused.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or personalized items

  • Sale or clearance items

  • Gift cards

  • Items damaged due to misuse or improper care

3. How to Request a Return

To initiate a return, please contact us at:

Include your:

  • Order number

  • Reason for return

  • Clear photos (if the item is defective or damaged)

Do not send items back without contacting us first.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. Once verified, we will arrange a replacement or refund at no extra cost to you.

5. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

  • Shipping fees are non-refundable, unless the return is due to our error

Please note that processing times may vary depending on your bank or payment provider.

6. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need a different size or color, you may need to place a new order once the return is approved.

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

8. Late or Missing Refunds

If you haven’t received your refund after processing:

9. Policy Updates

Stallionzclothing reserves the right to update this Refund & Returns Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Refund and Refund Policy, please contact us at:

Stallionzclothing

Phone: 01215170667

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